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clagraca

Windows 8 trava na tela de login

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O w8 está travado na tela inicial de login. Aparece apenas o papel de parede, sinal do wi-fi e a bateria do note.Não aparece a seta do mouse, tampouco o teclado responde.O que fazer? Grato.


sptelc

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O w8 está travado na tela inicial de login. Aparece apenas o papel de parede, sinal do wi-fi e a bateria do note.Não aparece a seta do mouse, tampouco o teclado responde.O que fazer? Grato.

 O meu também ta assim... 

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Verifique se os drivers estão devidamente instalados. Já tentou colocar um mouse e teclado USB? Já aconteceu isso uma vez e com USB funcionou.

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Prezado,

 

Estou com o mesmo problema. você conseguiu resolver?

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O problema trata-se do Windows 8 ou 8.1 (O meu é o 8.1).

Já testei meus hardwares e funcionam corretamente, imaginei que poderia ser o HD, então comprei um case de HD para testar e verifiquei que os arquivos do HD está normal.

Corrigi e procurei defeitos no HD, mas nada.

Estou tentando resolver, se consegui a solução informo.

Caso o seu Windows 8.1 seja original, recomendo que entre em contato com a Microsoft para pressionar eles em uma solução. Não é justo formata o PC por um erro do sistema operacional.

 

Atenciosamente;

 

Washington Costa

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