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renanmendel

Solicitação Analise LOG - PC lento

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 Pessoal, meu notebook ficou lento durante o uso "normal" (internet, musica, office) sem nenhum motivo muito óbvio pra mim a seta do mouse também permanece o tempo inteiro com o simbolo de carregando. Segue o log

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:14:14, on 02/04/2019
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16384)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
C:\Program Files (x86)\ASUS\Splendid\ColorUService.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Users\Renan\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus13.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://asus13.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_73\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_73\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
O4 - HKLM\..\Run: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSPanel.exe /S
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [ADSKAppManager] "C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe" -tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Enviar para o OneNote - res://D:\Programas\Office\Office15\ONBttnIE.dll/105
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://D:\Programas\Office\Office15\EXCEL.EXE/3000
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra button: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: www.bancobrasil.com.br
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: aapj.bb.com.br
O15 - Trusted Zone: seg.bb.com.br
O15 - Trusted Zone: www.bb.com.br
O15 - Trusted Zone: http://www.bb.com.br
O15 - Trusted Zone: imagem.caixa.gov.br
O15 - Trusted Zone: internetbanking.caixa.gov.br
O15 - Trusted Zone: internetbankingpf.caixa.gov.br
O15 - Trusted Zone: www.caixa.gov.br
O15 - Trusted Zone: http://www.caixa.gov.br
O15 - Trusted Zone: cloud.gastecnologia.com.br
O15 - ESC Trusted Zone: http://*.connectify.me
O15 - ESC Trusted Zone: http://*.fastspring.com
O15 - ESC Trusted Zone: http://*.connectify.me (HKLM)
O15 - ESC Trusted Zone: http://*.fastspring.com (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\..\{CC2E9CEF-149B-4AEA-9214-A960A1B84EE8}: NameServer = 8.8.8.8,8.8.4.4
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program Files\Diebold\Warsaw\core.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8758 bytes
 

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Baixe o ZHPCleaner e salve no Desktop. (Área de Trabalho)

Usuários do Windows 7, 8, 8.1 ou 10: clique com o botão direito do mouse no ícone do Programa e selecione  executar-como-administrador.png

Dê um duplo-clique sobre o ZHPCleaner.exe.

Clique no botão Scanner.

A Ferramenta comecará o exame do seu Sistema. Tenha paciência pois pode demorar um pouco dependendo da quantidades de itens a examinar.

Ao final da Verificação, clique no botão Reparar.

Concluída a operação, um Log se abrirá. Caso isso não aconteça, clique no botão Relatório e salve o Log.

Selecione, copie e cole o conteúdo deste Log na sua próxima resposta + um novo Log do HijackThis.


assinatura-mrmillion.png65301516_windows-insider-mvp-logo(Custom).png.36263cb7b506cc6935fb37f39e504cec.png

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~ ZHPCleaner v2019.4.1.42 by Nicolas Coolman (2019/04/01)
~ Run by Renan (Administrator)  (02/04/2019 20:52:55)
~ Web: https://www.nicolascoolman.com
~ Blog: https://nicolascoolman.eu/
~ Facebook : https://www.facebook.com/nicolascoolman1
~ State version : Version KO
~ Certificate ZHPCleaner: Legal
~ Type : Repair
~ Report : C:\Users\Renan\Desktop\ZHPCleaner (R).txt
~ Quarantine : C:\Users\Renan\AppData\Roaming\ZHP\ZHPCleaner_Reg.txt
~ UAC : Activate
~ Boot Mode : Normal (Normal boot)
Windows 8 Single Language, 64-bit  (Build 9200)


---\\  Alternate Data Stream (ADS). (0)
~ No malicious or unnecessary items found.


---\\  Services (0)
~ No malicious or unnecessary items found.


---\\  Browser internet (0)
~ No malicious or unnecessary items found.


---\\  Hosts file (1)
~ The hosts file is legitimate (21)


---\\  Scheduled automatic tasks. (0)
~ No malicious or unnecessary items found.


---\\  Explorer ( File, Folder) (27)
MOVED file: C:\Windows\Installer\wix{DB18F1C0-846F-46F5-A074-5B97C8AF5C8E}.SchedServiceConfig.rmi    =>.SUP.Empty
MOVED file: C:\Windows\Installer\wix{F4404AFD-2EF3-40C1-8C09-29E5F3B6972B}.SchedServiceConfig.rmi    =>.SUP.Empty
MOVED file: C:\Windows\Installer\MSI5E0D.tmp    =>.SUP.MSIInstaller
MOVED file: C:\Windows\Installer\MSIC8C.tmp    =>.SUP.MSIInstaller
MOVED file: C:\Windows\Installer\MSICFC2.tmp    =>.SUP.MSIInstaller
MOVED file: C:\Users\Renan\AppData\Local\Temp\CVR619.tmp.cvr    =>.SUP.Temporary.Empty
MOVED folder: C:\Users\Renan\AppData\Local\Akamai  =>.SUP.AkamaiHD
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1324  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1343  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1344  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1345  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1346  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1347  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1348  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1349  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1350  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1351  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1352  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1353  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1354  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1355  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1356  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\1357  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\808  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\907  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\Local\Google\Chrome\User Data\Default\File System\Plugins  =>.SUP.Temporary.Chrome
MOVED folder: C:\Users\Renan\AppData\LocalLow\Trend Micro  =>.SUP.Empty


---\\  Registry ( Key, Value, Data) (3)
DELETED data: HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{CC2E9CEF-149B-4AEA-9214-A960A1B84EE8}\\DhcpNameServer [Bad : 189.1.144.226 189.1.144.227]  =>Hijacker.Browser
DELETED data: HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\\DhcpNameServer [Bad : 189.1.144.226 189.1.144.227]  =>Hijacker.Browser
DELETED key*: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\uTorrent [BitTorrent Inc.]  =>BitTorrent (P2P)


---\\  Summary of the elements found (7)
https://nicolascoolman.eu/2017/01/20/logiciels-superflus/  =>.SUP.Empty
https://nicolascoolman.eu/2017/01/20/logiciels-superflus/  =>.SUP.MSIInstaller
https://nicolascoolman.eu/2017/01/20/logiciels-superflus/  =>.SUP.Temporary.Empty
https://nicolascoolman.eu/2017/12/26/sup-akamaihd/  =>.SUP.AkamaiHD
https://nicolascoolman.eu/2017/01/20/logiciels-superflus/  =>.SUP.Temporary.Chrome
https://nicolascoolman.eu/2017/11/10/hijacker-browser-3/  =>Hijacker.Browser
https://nicolascoolman.eu/2017/01/27/repaquetage-et-infection/  =>BitTorrent (P2P)


---\\  Other deletions. (16)
~ Registry Keys Tracing deleted (14)
~ Remove the old reports ZHPCleaner. (2)


---\\ Result of repair
~ Repair carried out successfully
~ Browser not found (Mozilla Firefox)
~ Browser not found (Opera Software)


---\\ Statistics
~ Items scanned : 620
~ Items found : 0
~ Items cancelled : 0
~ Items options : 12/12
~ Space saving (bytes) : 0


~ End of clean in 00h00mn21s

---\\  Reports (2)
ZHPCleaner--02042019-20_51_06.txt
ZHPCleaner-[R]-02042019-20_53_16.txt



-----------------------

 


 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:55:54, on 02/04/2019
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16384)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
C:\Program Files (x86)\ASUS\Splendid\ColorUService.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Users\Renan\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus13.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://asus13.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_73\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_73\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
O4 - HKLM\..\Run: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSPanel.exe /S
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [ADSKAppManager] "C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe" -tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Enviar para o OneNote - res://D:\Programas\Office\Office15\ONBttnIE.dll/105
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://D:\Programas\Office\Office15\EXCEL.EXE/3000
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra button: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: www.bancobrasil.com.br
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: aapj.bb.com.br
O15 - Trusted Zone: seg.bb.com.br
O15 - Trusted Zone: www.bb.com.br
O15 - Trusted Zone: http://www.bb.com.br
O15 - Trusted Zone: imagem.caixa.gov.br
O15 - Trusted Zone: internetbanking.caixa.gov.br
O15 - Trusted Zone: internetbankingpf.caixa.gov.br
O15 - Trusted Zone: www.caixa.gov.br
O15 - Trusted Zone: http://www.caixa.gov.br
O15 - Trusted Zone: cloud.gastecnologia.com.br
O15 - ESC Trusted Zone: http://*.connectify.me
O15 - ESC Trusted Zone: http://*.fastspring.com
O15 - ESC Trusted Zone: http://*.connectify.me (HKLM)
O15 - ESC Trusted Zone: http://*.fastspring.com (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\..\{CC2E9CEF-149B-4AEA-9214-A960A1B84EE8}: NameServer = 8.8.8.8,8.8.4.4
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program Files\Diebold\Warsaw\core.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

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Download Malwarebytes Anti-Malware (MBAM) e salve ou imprima estas instruções:

Execute o mbam-setup.exe para instalar o programa.

Desmarque a caixa Ativar trial gratuito do MalwareBytes Anti-Malware PRO (se houver).

Verifique se as caixas Atualizar Malwarebytes Anti-Malware e Executar Malwarebytes Anti-Malware estão marcadas. Clique então, em Concluir.

Se houver atualizações a serem feitas, serão baixadas e instaladas.

Em Configurações, clique em Proteção, caso esteja desabilitado, marque Procura por Rootkits. Em Proteção contra ameaça em potencial, selecione Tratar PUPs e PUMs como Malware (recomendado).

Clique em Análise, em seguida Análise de Ameaça, por fim, clique em Iniciar Análise.

Começará então o exame. Aguarde, pois pode demorar.

Ao acabar o exame, se houver itens encontrados, clique no botão Exportar Resumo -> Arquivo texto (*.txt) e salve-o na sua Área de Trabalho (Desktop), se o Log da desinfecção não for salvo você  vai encontra-lo ali.

Clique em Aplicar Ações ou se não houver, clique em Enviar para a quarentena.

Ao final da desinfecção, poderá aparecer um aviso se quer reiniciar o PC.

O Log é automaticamente salvo pelo MBAM e será possível vê-lo clicando na aba Relatórios -> Relatórios de análise na Janela Principal do Programa após a desinfecção ter sido realizada.

NÃO USE O FORMATO ARQUIVO .XML PARA SALVAR O LOG.

Selecione, copie e cole todo o conteúdo do Log da desinfecção salvo pelo MBAM, na sua próxima resposta  e um novo Log do HijackThis.

NOTA: Se o MBAM encontrar arquivos que não consiga remover, poderá ter de reiniciar o PC (talvez mais de uma vez). Faça isso imediatamente, ao ser perguntado se quer reiniciar o PC.


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Malwarebytes
www.malwarebytes.com

-Detalhes de registro-
Data da análise: 04/04/2019
Hora da análise: 13:48
Arquivo de registro: 8a71eba0-56f9-11e9-9161-6c71d990c1da.json

-Informação do software-
Versão: 3.7.1.2839
Versão de componentes: 1.0.563
Versão do pacote de definições: 1.0.10004
Licença: Versão de Avaliação

-Informação do sistema-
Sistema operacional: Windows 8
CPU: x64
Sistema de arquivos: NTFS
Usuário: RLMENDEL\Renan

-Resumo da análise-
Tipo de análise: Análise de Ameaças
Análise Iniciada Por: Manual
Resultado: Concluído
Objetos verificados: 293260
Ameaças detectadas: 0
Ameaças em quarentena: 0
Tempo decorrido: 11 min, 5 seg

-Opções da análise-
Memória: Habilitado
Inicialização: Habilitado
Sistema de arquivos: Habilitado
Arquivos compactados: Habilitado
Rootkits: Habilitado
Heurística: Habilitado
PUP: Detectar
PUM: Detectar

-Detalhes da análise-
Processo: 0
(Nenhum item malicioso detectado)

Módulo: 0
(Nenhum item malicioso detectado)

Chave de registro: 0
(Nenhum item malicioso detectado)

Valor de registro: 0
(Nenhum item malicioso detectado)

Dados de registro: 0
(Nenhum item malicioso detectado)

Fluxo de dados: 0
(Nenhum item malicioso detectado)

Pasta: 0
(Nenhum item malicioso detectado)

Arquivo: 0
(Nenhum item malicioso detectado)

Setor físico: 0
(Nenhum item malicioso detectado)

Instrumentação do Windows (WMI): 0
(Nenhum item malicioso detectado)


(end)


___
 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:01:08, on 04/04/2019
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16384)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
C:\Program Files (x86)\ASUS\Splendid\ColorUService.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\QuickGesture\x86\QuickGesture.exe
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
D:\Programas\Google Earth\googleearth.exe
C:\Users\Renan\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus13.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://asus13.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_73\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_73\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
O4 - HKLM\..\Run: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSPanel.exe /S
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [ADSKAppManager] "C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe" -tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Enviar para o OneNote - res://D:\Programas\Office\Office15\ONBttnIE.dll/105
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://D:\Programas\Office\Office15\EXCEL.EXE/3000
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra button: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: www.bancobrasil.com.br
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: aapj.bb.com.br
O15 - Trusted Zone: seg.bb.com.br
O15 - Trusted Zone: www.bb.com.br
O15 - Trusted Zone: http://www.bb.com.br
O15 - Trusted Zone: imagem.caixa.gov.br
O15 - Trusted Zone: internetbanking.caixa.gov.br
O15 - Trusted Zone: internetbankingpf.caixa.gov.br
O15 - Trusted Zone: www.caixa.gov.br
O15 - Trusted Zone: http://www.caixa.gov.br
O15 - Trusted Zone: cloud.gastecnologia.com.br
O15 - ESC Trusted Zone: http://*.connectify.me
O15 - ESC Trusted Zone: http://*.fastspring.com
O15 - ESC Trusted Zone: http://*.connectify.me (HKLM)
O15 - ESC Trusted Zone: http://*.fastspring.com (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\..\{CC2E9CEF-149B-4AEA-9214-A960A1B84EE8}: NameServer = 8.8.8.8,8.8.4.4
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program Files\Diebold\Warsaw\core.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9067 bytes
 

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Desative temporariamente seu Antivírus.

Clique em esetsmartinstaller_enu.exe para baixar o ESET Smart Installer. Salve-o em seu Desktop (Área de Trabalho).

Dê um duplo clique no seu ícone no Desktop.

Marque "YES, I accept the Terms of Use." Clique em Start.

Aceite qualquer Aviso de Segurança de seu Navegador

Marque as Opções abaixo:

Enable detection of potencially unwanted applications.

Clique em Hide advanced settings e marque:

Remove found threats

Scan archives

Scan for potentially unsafe applications

Enable Anti-Stealth technology 

Clique Change e marque também a caixa Computador.

Clique em Start.

Ele vai atualizar por conta própria, e escanear o Computador. Tenha paciência, o processo pode demorar horas. Quando o Scan terminar, clique em List Threats.

Clique em Export to text file e salve o Log na sua Área de Trabalho.

Copie e cole o conteúdo em sua próxima resposta.

Obs: Se nada for encontrado, nenhum Log será gerado.

Clique em Back.

Clique em Finish.


assinatura-mrmillion.png65301516_windows-insider-mvp-logo(Custom).png.36263cb7b506cc6935fb37f39e504cec.png

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C:\Users\Renan\Documents\Downloads\Sketchup pro 2016 + V-Ray 2.0.rar    a variant of Win32/HackTool.Patcher.AD potentially unsafe application    deleted
 

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Ok, o PC está limpo. (Y)  

Download  DelFix, e salve no seu Desktop (Área de Trabalho). Dê um duplo-clique no delfix.exe para executá-lo.
 
No Windows 7, 8 e 10: Clique com o direito sobre o delfix.exe e selecione Executar como Administrador
 
Marque a caixa conforme a imagem.abaixo

DellFix.jpg

Clique no botão Executar. Isso removerá os Programas usados na desinfecção, Pastas e Arquivos criados por eles e o próprio DelFix.


assinatura-mrmillion.png65301516_windows-insider-mvp-logo(Custom).png.36263cb7b506cc6935fb37f39e504cec.png

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