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  2. Download Malwarebytes Anti-Malware (MBAM) e salve ou imprima estas instruções: Execute o mbam-setup.exe para instalar o programa. Desmarque a caixa Ativar trial gratuito do MalwareBytes Anti-Malware PRO (se houver). Verifique se as caixas Atualizar Malwarebytes Anti-Malware e Executar Malwarebytes Anti-Malware estão marcadas. Clique então, em Concluir. Se houver atualizações a serem feitas, serão baixadas e instaladas. Em Configurações, clique em Proteção, caso esteja desabilitado, marque Procura por Rootkits. Em Proteção contra ameaça em potencial, selecione Tratar PUPs e PUMs como Malware (recomendado). Clique em Análise, em seguida Análise de Ameaça, por fim, clique em Iniciar Análise. Começará então o exame. Aguarde, pois pode demorar. Ao acabar o exame, se houver itens encontrados, clique no botão Exportar Resumo -> Arquivo texto (*.txt) e salve-o na sua Área de Trabalho (Desktop), se o Log da desinfecção não for salvo você vai encontra-lo ali. Clique em Aplicar Ações ou se não houver, clique em Enviar para a quarentena. Ao final da desinfecção, poderá aparecer um aviso se quer reiniciar o PC. O Log é automaticamente salvo pelo MBAM e será possível vê-lo clicando na aba Relatórios -> Relatórios de análise na Janela Principal do Programa após a desinfecção ter sido realizada. NÃO USE O FORMATO ARQUIVO .XML PARA SALVAR O LOG. Selecione, copie e cole todo o conteúdo do Log da desinfecção salvo pelo MBAM, na sua próxima resposta e um novo Log do HijackThis. NOTA: Se o MBAM encontrar arquivos que não consiga remover, poderá ter de reiniciar o PC (talvez mais de uma vez). Faça isso imediatamente, ao ser perguntado se quer reiniciar o PC.
  3. Obrigada!!! Segue Log: ~ ZHPCleaner v2019.5.19.67 by Nicolas Coolman (2019/05/19) ~ Run by taian (Administrator) (20/05/2019 17:53:28) ~ Web: https://www.nicolascoolman.com ~ Blog: https://nicolascoolman.eu/ ~ Facebook : https://www.facebook.com/nicolascoolman1 ~ State version : Version OK ~ Certificate ZHPCleaner: Legal ~ Type : Repair ~ Report : C:\Users\taian\Desktop\ZHPCleaner (R).txt ~ Quarantine : C:\Users\taian\AppData\Roaming\ZHP\ZHPCleaner_Reg.txt ~ UAC : Activate ~ Boot Mode : Normal (Normal boot) Windows 10 Home Single Language, 64-bit (Build 17134) ---\\ Alternate Data Stream (ADS). (0) ~ No malicious or unnecessary items found. ---\\ Services (0) ~ No malicious or unnecessary items found. ---\\ Browser internet (1) DELETED data: HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\zonemap\domains\webcompanion.com\\http [Bad : Sensitive Websites] =>PUP.Optional.LavasoftWebCompanion ---\\ Hosts file (1) ~ The hosts file is legitimate (27) ---\\ Scheduled automatic tasks. (0) ~ No malicious or unnecessary items found. ---\\ Explorer ( File, Folder) (51) MOVED file: C:\Windows\Installer\wix{1FD817A6-63E1-4519-BFD4-228DABB7AB6B}.SchedServiceConfig.rmi =>.SUP.Empty MOVED file: C:\Windows\Installer\wix{9CBA860F-7437-4A75-941C-8EF559F2D145}.SchedServiceConfig.rmi =>.SUP.Empty MOVED file: C:\Windows\Installer\wix{B2E25355-C24E-4E7D-8AD3-455D59810838}.SchedServiceConfig.rmi =>.SUP.Empty MOVED file: C:\Windows\Installer\wix{C3ACFCEA-240F-4DCC-A0C3-DD55FEE6C3C2}.SchedServiceConfig.rmi =>.SUP.Empty MOVED file: C:\Windows\Installer\wix{C5FDDED7-DEC7-48B4-AFD8-DFB8A0FD199A}.SchedServiceConfig.rmi =>.SUP.Empty MOVED file: C:\Windows\Installer\wix{C99F4AFA-B32C-4063-865C-D7B5CC0A78FB}.SchedServiceConfig.rmi =>.SUP.Empty MOVED file: C:\Windows\Installer\wix{F814D094-197F-43C8-87FA-3210BB780486}.SchedServiceConfig.rmi =>.SUP.Empty MOVED file: C:\Windows\Installer\wix{FBA3961B-D1DF-493C-BC1F-E67D3B832895}.SchedServiceConfig.rmi =>.SUP.Empty MOVED file: C:\Windows\Installer\MSI1F80.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSI2699.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSI2FAE.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSI3E60.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSI4434.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSI4D10.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSI4D92.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSI6043.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSI82EB.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSIBD9D.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\MSIE033.tmp =>.SUP.MSIInstaller MOVED file: C:\Windows\Installer\1932cd9.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\1c4430a.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\20d46b3.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\3f561bd.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\43b7f7b.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\4533d8b.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\60fc830.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\a0cccef.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\a7b0391.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\afc5e26.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\c08f5e3.msp =>.SUP.Obsolete.Adobe MOVED file: C:\Windows\Installer\ef4e828.msp =>.SUP.Obsolete.Adobe MOVED file: C:\ProgramData\Lenovo\ImController\Plugins\GenericMessagingPlugin\x86\SLSCore.dll [SweetLabs, Inc. - SLSCore] =>.SUP.SweetLabs MOVED file: C:\ProgramData\Lenovo\ImController\Plugins\GenericMessagingPlugin\x86\SLSLib.dll [SweetLabs, Inc. - SLSLib] =>.SUP.SweetLabs MOVED file: C:\Users\taian\AppData\Local\Temp\aria-debug-10208.log =>.SUP.Temporary.OneDrive MOVED file: C:\Users\taian\AppData\Local\Temp\aria-debug-11796.log =>.SUP.Temporary.OneDrive MOVED file: C:\Users\taian\AppData\Local\Temp\aria-debug-2240.log =>.SUP.Temporary.OneDrive MOVED file: C:\Users\taian\AppData\Local\Temp\aria-debug-892.log =>.SUP.Temporary.OneDrive MOVED file: C:\Users\taian\AppData\Local\Temp\aria-debug-9196.log =>.SUP.Temporary.OneDrive MOVED file: C:\Users\taian\AppData\Local\Temp\CVR2493.tmp.cvr =>.SUP.Temporary.Empty MOVED file: C:\Users\taian\AppData\Local\Temp\CVR6D8D.tmp.cvr =>.SUP.Temporary.Empty MOVED file: C:\Users\taian\AppData\Local\Temp\CVRC5C6.tmp.cvr =>.SUP.Temporary.Empty MOVED file: C:\Users\taian\AppData\Local\Temp\CVRF8D3.tmp.cvr =>.SUP.Temporary.Empty MOVED file: C:\Windows\SysWOW64\LavasoftTcpServiceOff.ini =>PUP.Optional.LavasoftWebCompanion MOVED file: C:\Windows\System32\LavasoftTcpServiceOff.ini =>PUP.Optional.LavasoftWebCompanion MOVED folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\LenovoSHAREit =>.SUP.SHAREit MOVED folder: C:\Users\taian\AppData\Local\FileViewPro =>.SUP.Solvusoft MOVED folder: C:\ProgramData\Application Data\lavasoft\web companion =>PUP.Optional.LavasoftWebCompanion MOVED folder: C:\Windows\Installer\MSI3896.tmp- =>.SUP.Empty MOVED folder: C:\Windows\Installer\MSI3B47.tmp- =>.SUP.Empty MOVED folder: C:\Windows\Installer\MSI9D7E.tmp- =>.SUP.Empty MOVED folder: C:\Windows\Installer\MSI9F94.tmp- =>.SUP.Empty ---\\ Registry ( Key, Value, Data) (2) DELETED key*: [X64] HKLM\SOFTWARE\Solvusoft Corporation [] =>.SUP.Solvusoft DELETED value: HKLM64\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32\\ProductUpdater [0x020000000000000000000000] =>Toolbar.Freemake ---\\ Summary of the elements found (10) https://nicolascoolman.eu/2017/03/12/superfluous-lavasoftwebcompanion/ =>PUP.Optional.LavasoftWebCompanion https://nicolascoolman.eu/2017/01/20/logiciels-superflus/ =>.SUP.Empty https://nicolascoolman.eu/2017/01/20/logiciels-superflus/ =>.SUP.MSIInstaller https://nicolascoolman.eu/2017/01/20/logiciels-superflus/ =>.SUP.Obsolete.Adobe https://nicolascoolman.eu/2017/01/20/logiciels-superflus/ =>.SUP.SweetLabs https://nicolascoolman.eu/2017/01/20/logiciels-superflus/ =>.SUP.Temporary.OneDrive https://nicolascoolman.eu/2017/01/20/logiciels-superflus/ =>.SUP.Temporary.Empty https://nicolascoolman.eu/2017/01/20/logiciels-superflus/ =>.SUP.SHAREit https://nicolascoolman.eu/2017/01/20/logiciels-superflus/ =>.SUP.Solvusoft https://nicolascoolman.eu/2017/01/20/logiciels-superflus/ =>Toolbar.Freemake ---\\ Other deletions. (18) ~ Registry Keys Tracing deleted (18) ~ Remove the old reports ZHPCleaner. (0) ---\\ Result of repair ~ Repair carried out successfully ~ Browser not found (Opera Software) ---\\ Statistics ~ Items scanned : 1530 ~ Items found : 0 ~ Items cancelled : 0 ~ Items options : 12/12 ~ Space saving (bytes) : 470 ~ End of clean in 00h00mn28s ---\\ Reports (2) ZHPCleaner--20052019-17_44_18.txt ZHPCleaner-[R]-20052019-17_53_56.txt --- Segue também novo log do Hijack: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 17:58:11, on 20/05/2019 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.17134.0001) Boot mode: Normal Running processes: C:\Program Files (x86)\Lenovo\PowerDVD12\PDVD12Serv.exe C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe C:\Program Files\Lenovo\Lenovo Solution Center\LSCNotify.exe C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe C:\Program Files (x86)\Lenovo\Power2Go\CLMLSvc_P2G8.exe C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe C:\Program Files (x86)\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.Device.exe C:\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo15.msn.com/?PC=LCTE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=619797&PC=UE13&ocid=UE13DHP R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit= O2 - BHO: Skype for Business Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_171\bin\ssv.dll O2 - BHO: Adobe Acrobat Create PDF Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_171\bin\jp2ssv.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll O4 - HKLM\..\Run: [CLMLServer_For_P2G8] "C:\Program Files (x86)\Lenovo\Power2Go\CLMLSvc_P2G8.exe" O4 - HKLM\..\Run: [CLVirtualDrive] "C:\Program Files (x86)\Lenovo\Power2Go\VirtualDrive.exe" /R O4 - HKLM\..\Run: [Dropbox] "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [OneDrive] "C:\Users\taian\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files\Google\Drive\googledrivesync.exe" /autostart O4 - HKCU\..\Run: [Adobe Acrobat Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe" O4 - HKCU\..\Run: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN25SBWG9M05KC:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1 O4 - HKCU\..\Run: [EPSONF1] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIEKP.EXE /FU "C:\Windows\TEMP\E_SDA31.tmp" /EF "HKCU" O4 - HKCU\..\Run: [CCleaner Smart Cleaning] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR O4 - HKCU\..\Run: [Spotify] C:\Users\taian\AppData\Roaming\Spotify\Spotify.exe --autostart --minimized O4 - HKUS\S-1-5-19\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'SERVIÇO LOCAL') O4 - HKUS\S-1-5-19\..\RunOnce: [WAB Migrate] %ProgramFiles%\Windows Mail\wab.exe /Upgrade (User 'SERVIÇO LOCAL') O4 - HKUS\S-1-5-20\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'SERVIÇO DE REDE') O4 - HKUS\S-1-5-20\..\RunOnce: [WAB Migrate] %ProgramFiles%\Windows Mail\wab.exe /Upgrade (User 'SERVIÇO DE REDE') O8 - Extra context menu item: &Enviar para o OneNote - res://C:\Program Files\Microsoft Office\Office15\ONBttnIE.dll/105 O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\Program Files\Microsoft Office\Office15\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll O9 - Extra button: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll O9 - Extra 'Tools' menuitem: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O15 - Trusted Zone: www.bancobrasil.com.br O15 - Trusted Zone: www14.bancobrasil.com.br O15 - Trusted Zone: www2.bancobrasil.com.br O15 - Trusted Zone: aapj.bb.com.br O15 - Trusted Zone: seg.bb.com.br O15 - Trusted Zone: www.bb.com.br O15 - Trusted Zone: imagem.caixa.gov.br O15 - Trusted Zone: internetbanking.caixa.gov.br O15 - Trusted Zone: internetbankingpf.caixa.gov.br O15 - Trusted Zone: www.caixa.gov.br O15 - Trusted Zone: http://www.caixa.gov.br O15 - Trusted Zone: cloud.gastecnologia.com.br O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: Windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL O23 - Service: AdaptiveSleepService - Unknown owner - C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Adobe Genuine Monitor Service (AGMService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGMService.exe O23 - Service: Adobe Genuine Software Integrity Service (AGSService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing) O23 - Service: AtherosSvc - Windows (R) Win 7 DDK provider - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe O23 - Service: CCSDK - Lenovo - C:\Program Files (x86)\Lenovo\CCSDK\CCSDK.exe O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe O23 - Service: @C:\Windows\system32\CxAudMsg64.exe,-100 (CxAudMsg) - Unknown owner - C:\Windows\system32\CxAudMsg64.exe (file missing) O23 - Service: Serviço Atualização do Dropbox (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: Serviço Atualização do Dropbox (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: DbxSvc - Unknown owner - C:\Windows\system32\DbxSvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\Windows\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Elan Service (ETDService) - ELAN Microelectronics Corp. - C:\Program Files\Elantech\ETDService.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: GDCAgent - Lenovo - C:\Program Files (x86)\Lenovo\GDCAgentSetupRed\GDCAgent.exe O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google Inc. - C:\Program Files (x86)\Google\Chrome\Application\74.0.3729.157\elevation_service.exe O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Unknown owner - C:\Windows\system32\igfxCUIService.exe (file missing) O23 - Service: @oem3.inf,%ImcSvcDisplayName%;System Interface Foundation Service (ImControllerService) - Lenovo Group Ltd. - C:\Program Files\Lenovo\ImController\Service\Lenovo.Modern.ImController.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Lenovo Solution Center System Service (LSC.Services.SystemService) - Lenovo - C:\Program Files\Lenovo\Lenovo Solution Center\App\LSC.Services.SystemService.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Corel License Validation Service V2 x64, Powered by arvato (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe O23 - Service: Rapport Management Service (RapportMgmtService) - IBM Corp. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Conexant SmartAudio service (SAService) - Conexant Systems, Inc. - C:\Windows\system32\SAsrv.exe O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\Windows\system32\SecurityHealthService.exe (file missing) O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\Windows\System32\SensorDataService.exe (file missing) O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\Windows\system32\SgrmBroker.exe (file missing) O23 - Service: ShareItSvc - SHAREit Technologies Co.Ltd - C:\Program Files (x86)\Lenovo\SHAREit\Shareit.Service.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\Windows\system32\spectrum.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: TeamViewer 11 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\Windows\system32\TieringEngineService.exe (file missing) O23 - Service: Conexant UIU Service (UIUService) - Conexant Systems, Inc. - C:\Windows\system32\UIUSrv.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program Files\Diebold\Warsaw\core.exe O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: Wacom Professional Service (WTabletServicePro) - Wacom Technology, Corp. - C:\Program Files\Tablet\Wacom\WTabletServicePro.exe O23 - Service: @%systemroot%\system32\xbgmsvc.exe,-100 (xbgm) - Unknown owner - C:\Windows\system32\xbgmsvc.exe (file missing) -- End of file - 15629 bytes
  4. Hoje
  5. Baboo

    BABOO PRO

    A Comunidade BABOO é focada APENAS em usuários avançados e profissionais de TI que precisam de ajuda, suporte e mentoria de um profissional altamente qualificado, e por isso ela é paga. Eu não estou preocupado sobre tutoriais, soluções e dicas em outros fóruns e blogs, e restringir o conteúdo na web não é complicado e muito menos nem falho: é NECESSÁRIO para "separar o joio do trigo", me focando em um nicho que dá valor ao que eu tenho a oferecer. Eu também não estou preocupado com a "pouca adesão", pois ali não é um fórum para bate-papos e conversa-fiada: ele existe especificamente para ENSINAR E AJUDAR O PROFISSIONAL DE TI. Para você compreender de uma maneira simples: enquanto um fórum aberto é um bar cheio de pessoas que conversam, debatem, "ensinam" e se ajudam a resolver problemas de Windows e Segurança Digital sem cobrar nada (mas sem se comprometer com a eficiência da solução indicada nem se essa solução é a indicada), a Comunidade BABOO é um hospital-escola com um especialista altamente qualificado nesses assuntos ajudando quem estiver disposto a APRENDER SERIAMENTE além de ter seus problemas e dúvidas respondidas sem "achismos", pagando o equivalente a uma pizza por mês por isso. Entendeu a diferença? Não existe NENHUMA chance da Comunidade BABOO ser gratuita, pois eu não tenho mais interesse em dar suporte gratuito aos usuários comuns: eu fiz isso por 20 anos e já passou da hora de eu me focar em um nicho que valorize o meu trabalho e experiência. Quem não pertence a esse nicho ou quem acha que a minha ajuda não vale o equivalente a uma pizza por mês, sem problema: eu compreendo isso e basta ele procurar ajuda em outros fóruns. Stress ZERO Estou seguindo à risca este ditado: “Não perca seu tempo tentando explicar para quem não quer ouvir, concentre-se em quem quer aprender o que você tem a ensinar.” Corrigido! Você comprova perfeitamente o que eu defendo: a necessidade de uma comunidade fechada e paga aonde participantes precisam da ajuda e suporte de um profissional qualificado sem perder tempo com "achismos"
  6. Microsoft disponibiliza atualização KB3085534 para o Office 2016 Ler artigo completo
  7. Como sincronizar a área de transferência entre diferentes PCs com Windows 10 Ler artigo completo
  8. Participe do Windows Server Summit 2019 no dia 22 de maio Ler artigo completo
  9. Bom dia! Desative temporariamente seu Antivírus. Baixe o ZHPCleaner e salve no Desktop. (Área de Trabalho) Usuários do Windows 7, 8, 8.1 ou 10: clique com o botão direito do mouse no ícone do Programa e selecione Dê um duplo-clique sobre o ZHPCleaner.exe. Clique no botão Scanner. A Ferramenta comecará o exame do seu Sistema. Tenha paciência pois pode demorar um pouco dependendo da quantidades de itens a examinar. Ao final da Verificação, clique no botão Reparar. Concluída a operação, um Log se abrirá. Caso isso não aconteça, clique no botão Relatório e salve o Log. Selecione, copie e cole o conteúdo deste Log na sua próxima resposta + um novo Log do HijackThis.
  10. Olá! Solicito, por gentileza, análise de log. Realizei todos os procedimentos requisitados. Computador lento e travando com frequência. Segue log: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:47:56, on 20/05/2019 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.17134.0001) Boot mode: Normal Running processes: C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe C:\Program Files (x86)\Lenovo\PowerDVD12\PDVD12Serv.exe C:\Program Files\Lenovo\Lenovo Solution Center\LSCNotify.exe C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe C:\Program Files (x86)\Lenovo\Power2Go\CLMLSvc_P2G8.exe C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.Device.exe C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe C:\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo15.msn.com/?PC=LCTE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=619797&PC=UE13&ocid=UE13DHP R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit= O2 - BHO: Skype for Business Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_171\bin\ssv.dll O2 - BHO: Adobe Acrobat Create PDF Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_171\bin\jp2ssv.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll O4 - HKLM\..\Run: [CLMLServer_For_P2G8] "C:\Program Files (x86)\Lenovo\Power2Go\CLMLSvc_P2G8.exe" O4 - HKLM\..\Run: [CLVirtualDrive] "C:\Program Files (x86)\Lenovo\Power2Go\VirtualDrive.exe" /R O4 - HKLM\..\Run: [Dropbox] "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [OneDrive] "C:\Users\taian\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files\Google\Drive\googledrivesync.exe" /autostart O4 - HKCU\..\Run: [Adobe Acrobat Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe" O4 - HKCU\..\Run: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN25SBWG9M05KC:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1 O4 - HKCU\..\Run: [EPSONF1] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIEKP.EXE /FU "C:\Windows\TEMP\E_SDA31.tmp" /EF "HKCU" O4 - HKCU\..\Run: [CCleaner Smart Cleaning] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR O4 - HKCU\..\Run: [Spotify] C:\Users\taian\AppData\Roaming\Spotify\Spotify.exe --autostart --minimized O4 - HKUS\S-1-5-19\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'SERVIÇO LOCAL') O4 - HKUS\S-1-5-19\..\RunOnce: [WAB Migrate] %ProgramFiles%\Windows Mail\wab.exe /Upgrade (User 'SERVIÇO LOCAL') O4 - HKUS\S-1-5-20\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'SERVIÇO DE REDE') O4 - HKUS\S-1-5-20\..\RunOnce: [WAB Migrate] %ProgramFiles%\Windows Mail\wab.exe /Upgrade (User 'SERVIÇO DE REDE') O8 - Extra context menu item: &Enviar para o OneNote - res://C:\Program Files\Microsoft Office\Office15\ONBttnIE.dll/105 O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\Program Files\Microsoft Office\Office15\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll O9 - Extra button: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll O9 - Extra 'Tools' menuitem: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O15 - Trusted Zone: www.bancobrasil.com.br O15 - Trusted Zone: www14.bancobrasil.com.br O15 - Trusted Zone: www2.bancobrasil.com.br O15 - Trusted Zone: aapj.bb.com.br O15 - Trusted Zone: seg.bb.com.br O15 - Trusted Zone: www.bb.com.br O15 - Trusted Zone: imagem.caixa.gov.br O15 - Trusted Zone: internetbanking.caixa.gov.br O15 - Trusted Zone: internetbankingpf.caixa.gov.br O15 - Trusted Zone: www.caixa.gov.br O15 - Trusted Zone: http://www.caixa.gov.br O15 - Trusted Zone: cloud.gastecnologia.com.br O15 - Trusted Zone: http://*.webcompanion.com O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: Windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL O23 - Service: AdaptiveSleepService - Unknown owner - C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Adobe Genuine Monitor Service (AGMService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGMService.exe O23 - Service: Adobe Genuine Software Integrity Service (AGSService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing) O23 - Service: AtherosSvc - Windows (R) Win 7 DDK provider - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe O23 - Service: CCSDK - Lenovo - C:\Program Files (x86)\Lenovo\CCSDK\CCSDK.exe O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe O23 - Service: @C:\Windows\system32\CxAudMsg64.exe,-100 (CxAudMsg) - Unknown owner - C:\Windows\system32\CxAudMsg64.exe (file missing) O23 - Service: Serviço Atualização do Dropbox (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: Serviço Atualização do Dropbox (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: DbxSvc - Unknown owner - C:\Windows\system32\DbxSvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\Windows\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Elan Service (ETDService) - ELAN Microelectronics Corp. - C:\Program Files\Elantech\ETDService.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: GDCAgent - Lenovo - C:\Program Files (x86)\Lenovo\GDCAgentSetupRed\GDCAgent.exe O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google Inc. - C:\Program Files (x86)\Google\Chrome\Application\74.0.3729.157\elevation_service.exe O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Unknown owner - C:\Windows\system32\igfxCUIService.exe (file missing) O23 - Service: @oem3.inf,%ImcSvcDisplayName%;System Interface Foundation Service (ImControllerService) - Lenovo Group Ltd. - C:\Program Files\Lenovo\ImController\Service\Lenovo.Modern.ImController.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Lenovo Solution Center System Service (LSC.Services.SystemService) - Lenovo - C:\Program Files\Lenovo\Lenovo Solution Center\App\LSC.Services.SystemService.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Corel License Validation Service V2 x64, Powered by arvato (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe O23 - Service: Rapport Management Service (RapportMgmtService) - IBM Corp. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Conexant SmartAudio service (SAService) - Conexant Systems, Inc. - C:\Windows\system32\SAsrv.exe O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\Windows\system32\SecurityHealthService.exe (file missing) O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\Windows\System32\SensorDataService.exe (file missing) O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\Windows\system32\SgrmBroker.exe (file missing) O23 - Service: ShareItSvc - SHAREit Technologies Co.Ltd - C:\Program Files (x86)\Lenovo\SHAREit\Shareit.Service.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\Windows\system32\spectrum.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: TeamViewer 11 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\Windows\system32\TieringEngineService.exe (file missing) O23 - Service: Conexant UIU Service (UIUService) - Conexant Systems, Inc. - C:\Windows\system32\UIUSrv.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program Files\Diebold\Warsaw\core.exe O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: Wacom Professional Service (WTabletServicePro) - Wacom Technology, Corp. - C:\Program Files\Tablet\Wacom\WTabletServicePro.exe O23 - Service: @%systemroot%\system32\xbgmsvc.exe,-100 (xbgm) - Unknown owner - C:\Windows\system32\xbgmsvc.exe (file missing) -- End of file - 15676 bytes Obrigada!!
  11. Bom dia todos. Consegui resolver o problema desse modo: Apagando a planilha presente na pasta abaixo: D:\Users\...\AppData\Roaming\Microsoft\Excel\XLINÍCIO Atenciosamente, Bismar.
  12. Novo Microsoft Edge tornará a limpeza dos dados de navegação mais fácil Ler artigo completo
  13. Tem acesso ao sistema? Se sim abra o prompt de comandos como administrador, digite ou cole a linha abaixo e tecle enter reagentc /info Vão aparecer algumas informações...veja se a opção Windows Re Status aparece como enable (habilitado)...Se sim ok...Se aparecer como disable (desabilitado), digite ou cole a linha a seguir e tecle enter. reagentc /enable Com a opção habilitada tente novamente e veja se consegue acesso a partição recovery.
  14. Microsoft disponibiliza o Windows 10 build 18362.116 no canal de distribuição Release Preview Ler artigo completo
  15. Para podermos ajudá-la, siga integralmente o estabelecido neste "Tópico de procedimento padrão obrigatório do Fórum". Logs do HijackThis ** leia antes de postar ** Após feitos os procedimentos, postar o Log do HijackThis para exame, aqui mesmo neste Tópico, clicando no "BOTÃO RESPONDER", logo abaixo, e aguarde novas instruções.
  16. Yesterday
  17. Olá, ao inicializar meu notebook, várias janelas como estas aparecem repentinamente e somem. Tenho receio que meu computador possa estar com virus. Já fiz escaneamento com mais de um antivírus e nada é encontrado. Alguém já passou por isso ou poderia me dizer qual programa é este? segue anexo a imagem. Obrigada!
  18. Boa tarde. "O Grupo Doméstico foi removido do Windows 10 (versão 1803). No entanto, mesmo que ele tenha sido removido, você ainda poderá compartilhar impressoras e arquivos usando recursos integrados ao Windows 10." https://support.microsoft.com/pt-br/help/4091368/windows-10-homegroup-removed
  19. Você está usando o A400 de 240gb não é? O meu também está assim, só que como tenho quase 6k de horas ligado ele está com 95% de SSD Wear Indicator. Mas quanto ao Bad Block Count está igual ao seu.
  20. Pq isso acontece? Diz que eu usei 32,5 "GB" no total, mas se eu vejo quanto de espaço eu ocupo com as pastas do disco C, aparece 16,3 "GB". Tem como recuperar esse espaço que sumiu?
  21. No meu esta igual, sem nenhum problema, arrisco em dizer que o problema não está no SSD e sim na instalação do Windows...
  22. Última semana
  23. Ok, o PC está limpo. Download DelFix, e salve no seu Desktop (Área de Trabalho). Dê um duplo-clique no delfix.exe para executá-lo. No Windows 7, 8 e 10: Clique com o direito sobre o delfix.exe e selecione Executar como Administrador Marque a caixa conforme a imagem.abaixo Clique no botão Executar. Isso removerá os Programas usados na desinfecção, Pastas e Arquivos criados por eles e o próprio DelFix.
  24. O ESET Smart não gerou nenhum Log.
  25. Boa tarde. Fui procurar aqui meu grupo doméstico que,não sei porque cargas d'água a MS resolveu remover,antes era pelo painel de controle e sumiu...
  26. Se comprou recentemente, acione o RMA para a troca.
  27. Desative temporariamente seu Antivírus. Clique em esetsmartinstaller_enu.exe para baixar o ESET Smart Installer. Salve-o em seu Desktop (Área de Trabalho). Dê um duplo clique no seu ícone no Desktop. Marque "YES, I accept the Terms of Use." Clique em Start. Aceite qualquer Aviso de Segurança de seu Navegador Marque as Opções abaixo: Enable detection of potencially unwanted applications. Clique em Hide advanced settings e marque: Remove found threats Scan archives Scan for potentially unsafe applications Enable Anti-Stealth technology Clique Change e marque também a caixa Computador. Clique em Start. Ele vai atualizar por conta própria, e escanear o Computador. Tenha paciência, o processo pode demorar horas. Quando o Scan terminar, clique em List Threats. Clique em Export to text file e salve o Log na sua Área de Trabalho. Copie e cole o conteúdo em sua próxima resposta. Obs: Se nada for encontrado, nenhum Log será gerado. Clique em Back. Clique em Finish.
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